Even though many scholars have studied factors influencing willingness to share knowledge, they tend to start with one theory and ignore the impact of several factors on behaviors. Thus, promoting users’ participation in knowledge sharing is a challenge for managers of social Q&A communities. Nonetheless, fewer knowledge producers in these communities are significant than knowledge consumers.

Recently, social Q&A communities have grown increasingly popular, serving as a primary platform for people to learn and share information. In comparison with search engines, social Q&A communities provide a more inclusive platform, when they want first-hand information, different perspectives, and comparisons, users prefer social Q&A communities (Jeon and Rieh, 2013), a social Q&A community offers many benefits to users, including information contributed by members, insights shared by members, customizable information, and interaction with members to promote questions and answers generated in daily life, which has become a major challenge for search engines to address, search engines can only retrieve information from a database by matching keywords, which has a certain gap in terms of information quality and effectiveness (Lou et al., 2013). In contrast to traditional Q&A communities, social Q&A communities combine social networking and Q&A functions, and the powerful social features facilitate easier and faster interaction between users, By sharing knowledge, users establish reciprocal norms that create a virtuous circle of knowledge sharing that benefits themselves and others (Wu and Korfiatis, 2014), users with common interests form their own interest circles and comply with the norms of interaction, forming a sense of belonging to the community (Bao and Han, 2019).

Social Q&A community Social Q&A communities have become increasingly popular in recent years, and their wide range of features make them stand out against traditional Q&A communities and search engines.

Free resume download yahoo answers